The protection of your personal data
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Why do we need your personal data?
The collected information is necessary to deal with your booking. It is required by our services and the partners who supply the services you need. The data is used as well to customize the display of the site, of the newsletters based on your preferences and to fight fraud.
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How to control your personal data?
SKI-PLANET, MONTAGNE–VACANCES and MER-EVASION are declared and registered with the CNIL under number 1015104. Name of the Data Protection Officer (DPO) under DPO-number 12456.
In accordance with the French Data Protection and Freedom of Information Law of 6 January 1978 (art.27), you can have access, request a rectification and stop the access to your personal data.
To exercise the right send a letter to :
SKI PLANET Communication service
Registered office: 575 rue de la Prairie
73350 BOZEL France
You can have access to :
-your personal data
-change or update
-erase it at any time.
The personal data given when you book (personal details, address, email, phone number) is used only to provide the service requested: planning your stay.
To guarantee the best privacy we undertake not to market your information to third parties. -
How is your personal data kept secure?
We take all useful precautions to keep the data safe and in particular to stop the access to unauthorized third parties. Our data bases are hosted and stored in France at OHV.
The subcontractors (affiliated partners, emailing platform) and the suppliers ( accommodation, ski equipment, ski lifts, ski schools, shopping delivery, insurance) of Ski Planet who have access to your personal data as part of the services they provide are subject to strict confidentiality agreements and are not allowed to use information for any purpose other than the services they provide to Ski Planet. -
Security Guarantee for credit card payment : Banque Populaire
Through our secure server, we ensure a complete reliability of all customer transactions. We use the most efficient encoding system of the market, SSL : Secure Socket Layer.
This encoding system is the most used on the internet to protect transmissions of information between a customer and a server. It allows the safe transfer of banking data on line. Moreover, it is compatible with the latest versions of all navigators of the market.
In addition, a message will announce that the customer is about to view pages through a secure connection. This proves that the website is safe and that the customer can enter their card number with confidence.
SKI PLANET does not keep any credit card number. No automatic debit is made.
How is the secure transfer of bank details guaranteed?
The SSL Software encrypts all bank details at the time of their data entry. During their unique transfer via Internet, it is then impossible to read them. Once received, SKI PLANET decrypts these numbers to fulfill a customer. The number remains perfectly confidential throughout the transfer on the Internet network. -
How long is my personal Data stored?
Your personal data relating to your booking ( surname, first name, address, email, telephone ) will be stored for five years from the date of purchase.
However once this period has passed your personal data will be archived to satisfy legal accounting requirements and tax liabilities. -
How can you change your subscription to our newsletter?
To cancel a subscription via an email sent by Ski Planet, click on the link to unsubscribe. You will find it at the bottom of each mail.
At any time you can subscribe or unsubscribe to our newsletter directly on our site. -
Where can you consult our charter on the use of cookies?
Our website uses cookies. You can consult our cookie policy directly on our site.
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Where can you consult our charter on reviews?
After your stay you can give a review of your vacation spot. The review policy is on our site.